Privacy policy

These Privacy Terms (hereinafter: Privacy Terms) apply in cases where Kolimisrõõm OÜ (hereinafter: Kolimisrõõm) processes personal data of natural persons (hereinafter: Client).

Kolimisrõõm reserves the right to unilaterally amend and supplement the Terms of Use. If necessary, Customers will be informed of any changes to the Terms of Use.

Our activities on the Internet are in compliance with the relevant European Union legislation and the laws of the Republic of Estonia. Take some time to read our privacy policy.  

What is personal data?

Personal data is any information relating to an identified or identifiable natural person, i.e. an individual. If the data makes it possible to distinguish one person from another, it is very likely to be personal data. Thus, in addition to a person’s name, personal identification number, e-mail address and network identifier, personal data may also include any other data revealing physical, mental, physiological, economic, cultural or social characteristics, relationships and affiliations.

What is the processing of personal data?

Processing of personal data is any operation which is performed on personal data. This includes, for example, collecting, storing, transmitting, modifying, deleting, organising or simply reading data.

What is the General Data Protection Regulation or GDPR?

From 25. From 1 May 2018, the General Data Protection Regulation (GDPR) will apply to the processing of personal data. The General Regulation is directly applicable and aims to ensure better protection of personal data by giving individuals more control over their data. The General Regulation was published in Official Journal 04.05.2016.

Data Controller 

The data controller of the customer’s personal data is Kolimsirõõm OÜ, with registration code 12883393, address Harju county, Tallinn, Punane 42 13619. For all questions related to the Privacy Policy and the processing of personal data, the respective contact person of the Holimisrõõm will provide the Customer with answers and additional information. To obtain answers to the Privacy Policy, the Customer should send a paring email to: 


A cookie is a small text file that is automatically stored by the browser on the device the user is using. Cookies can also be created by different service providers, such as Meta, Google, Instagram.

There are two types of cookies:

  1. Persistent cookies, which remain permanently in the cookie folder on the user’s computer. Persistent cookies may be used, for example, to recognise the user as a repeat visitor to the website and to adapt the content of the website to the user’s needs or to collect statistical data.
  2. Session cookies are temporary and disappear when the user leaves the website or closes their browser. Session cookies may be used to enable certain features of the website, such as requesting services or products, etc.

A user is deemed to have accepted cookies if cookies are enabled in their browser settings. Often browsers allow cookies to be stored on your device by default. Users can disable or delete the use of cookies on their device by changing the settings on their browser. If you do not use cookies, the website may not work properly.

Collection of non-disclosed data

We also collect non-personal data. data that cannot be directly linked to a specific person (gender, age, language preference, location). We may also collect information about the activities of visitors to our website. This data is aggregated and may be used to help us provide more useful information to our customers. Aggregate data is treated as non-personally identifiable data in this Privacy Policy.

Use and storage of personal data collected

We use the personal data collected to provide the service and to fulfil our obligations to the customer. 

By agreeing to the terms of the Privacy Policy, the customer gives his/her consent to the automated processing of his/her personal data. You can always withdraw your consent by sending us a statement in a format that can be reproduced in writing to  by email to Neither the application nor the withdrawal of consent has retroactive effect.

The data that Kolimisrõõm is obliged to keep under the law (e.g. accounting data) will be kept by Kolimisrõõm in accordance with the requirements set out in the law. 

Protection of personal data

Kolimisrõõm takes all precautions (including administrative, technical and physical measures) to protect the customer’s personal data. Only authorised persons have access to modify and process data. 

If you suspect that your personal data has been handled in a way that is not described in this Privacy Policy or if there is a risk that your data has been leaked to unauthorised persons, please let us know immediately. This is the only way to keep potential damage to a minimum.

The customer has the right to request the cessation of the processing of his/her data, information on the use of the data and the transfer of the data to himself/herself or to a third party in a commonly used format. In order to avoid misuse of the customer’s data and rights, applications may only be submitted in a form in which the identity of the applicant is identifiable (digitally signed or personally signed by a representative). We have 30 days to respond to such requests. 

Security of personal data

All personal data of the customer disclosed through the Kolimisrõõm website for the provision of the service when placing an order will be treated as confidential information.

Privacy Policy terms and conditions and changes

By using our website or by becoming a loyal customer, you have read and accepted these terms and conditions. We reserve the right to change the general terms and conditions of our Privacy Policy as necessary, but we will do our best to keep our Privacy Policy up to date and available to you on our website.

You always have the right to seek the protection of your data by the Data Protection Inspectorate or a court. The Data Protection Inspectorate is a national authority that can also be contacted for advice or assistance on personal data protection issues.

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